Really Happy Clients
Cups of Coffee Taken
A professional service is an intangible product that a contractor or product vendor sells to help a customer manage a specific part of their business. Because professional service providers have specialized knowledge about niche areas of interest, such as law, marketing or accounting, they allow the customer to focus on core business concerns. Unlike a consultant, who may only be responsible for providing advice, a professional service provider may also be responsibility for the end result.
Support is way to let your customers know about other products that you offer. Once a customer is familiar with how you work and happy with your product and/or services they may really like to know what else you offer. Doing a great job supporting your product or service builds customer loyalty.